Benefits renewal & enrollment support

Every year your carrier sends a renewal letter with a rate increase. Every year most brokers forward it and say 'sign here.' We don't. We market your renewal to competing carriers 90 days out, run a full disruption analysis, and hand you a decision — not a bill.

Coverage guide

What this page is about

Renewal support is the annual process of reviewing your employer benefit package before rates and plan changes take effect. This page is only about renewals — rate analysis, carrier alternatives, contribution strategy, employee disruption, and communication.

Renewal review vs. simply accepting the increase

A renewal is not just a bill with a new rate. It is a chance to evaluate claims, plan design, employee needs, carrier competitiveness, network changes, and whether contribution rules should change before the next plan year.

  • The lowest renewal alternative can create employee disruption if networks change.
  • Plan design changes can control cost without switching carriers.
  • Employee communication matters as much as the spreadsheet comparison.

What it usually covers

  • Renewal rate review and carrier negotiations where available
  • Alternative plan and carrier comparisons
  • Contribution modeling for employer and employee cost share
  • Employee-facing summaries, open enrollment support, and implementation guidance

What it usually does not cover

  • Guaranteed rate decreases every year
  • Changing carriers without network and prescription disruption review
  • Compliance documents outside the agreed scope unless coordinated
  • Employee satisfaction if changes are not communicated clearly

Best fit

  • Employers seeing a large renewal increase
  • Groups that have not benchmarked benefits in several years
  • Businesses preparing for growth, hiring, or budget changes
  • Owners who want a proactive broker review instead of a last-minute renewal email

Usually not the right fit

  • Groups that wait until days before renewal to review options
  • Employers unwilling to share census and current plan details
  • Businesses choosing disruption without considering employee impact
  • Anyone expecting a plan change to fix non-insurance HR issues

I treat renewal as a strategy meeting: what changed, what employees need, what the budget can absorb, and what alternatives are worth the disruption.

The 90-day renewal process

A real renewal starts 90 days before your effective date. That gives us time to shop the whole market, negotiate with your current carrier, and give employees a real open enrollment meeting.

  • Day 90: gather updated census, claims data (where available), plan usage
  • Day 75: request quotes from every carrier in your market
  • Day 60: side-by-side comparison, disruption analysis (which doctors change), employer-cost modeling
  • Day 45: employer decision meeting with clear recommendations
  • Day 30: employee open enrollment meetings, enrollment platform setup
  • Day 0: new plan starts; ID cards distributed; new-hire process is live

What we handle year-round

Renewal is one event. The rest of the year is where most brokers vanish — we don't.

  • New hires and terminations processed within one business day
  • Dependent changes, ID card requests, and provider lookups
  • Claims escalation with the carrier when employees hit walls
  • COBRA administration referrals and Section 125 support
  • Compliance calendar: Form 5500, ACA 1094/1095 reporting reminders, SPD updates

Employee open enrollment done right

Employees don't understand their benefits because most brokers hand out a PDF and disappear. We run live meetings (in person or virtual), build simple decision guides, and answer follow-up questions from spouses at home.

Who this fits

Any small employer whose current broker isn't actively shopping the market at renewal, or who feels like benefits is a black box. If you can't remember the last time your broker showed you competing quotes, that's the tell.

Common questions

When should we start the renewal process?

90 days before your renewal date. Waiting until the last month severely limits your carrier options and negotiating leverage.

What does this cost the employer?

Nothing above your normal premiums. Broker commissions are built into carrier premiums whether you use one or not — using an engaged broker doesn't cost more, it just gets more done.

Can we change brokers mid-year?

Yes. You submit a Broker of Record letter to the carrier and we take over the account without changing your plan. No disruption to employees.

Do you support enrollment platforms like Employee Navigator?

Yes — we build and maintain the platform, run configuration each renewal, and handle new-hire onboarding through it.

Ready for a real answer?

A licensed independent broker — no cost, no pressure.

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