Already a client? I've got you.
Steele Choice streamlines all of your insurance needs. I don't process claims myself, but I'll route every request directly to your carrier and stay in the loop until it's resolved.
Find a physician
Confirm a doctor is in network before your appointment. Open the carrier directory and use your carrier's provider lookup — or ask me and I'll check for you.
Open the carrier directory →Update my policy
Address change, adding a dependent, payment update — email me a quick note and I'll handle it.
Email: Logan@steelechoice.com
Email an update request →Schedule a call
Annual review, plan change, or something more urgent — grab 20 minutes on the calendar.
Book a call →File a claim
Start a workplace-benefits or supplemental claim. Email me directly and I'll walk you through the forms.
Email: Logan@steelechoice.com
Email to start a claim →More ways I help
Every-day questions I handle for clients — pick the closest match and I'll take it from there.
Billing & payments
Missed a premium, need to update your bank draft, or received a surprise bill? I'll get you to the right person at your carrier.
Email: Logan@steelechoice.com
Get billing help →ID cards & digital account
Lost your card, need a digital copy, or having trouble logging into the member portal? I'll walk you through it.
Email: Logan@steelechoice.com
Request an ID card →Prescription & pharmacy
Formulary questions, a denied prescription, or switching pharmacies — I'll help sort it out with your Part D or health plan.
Email: Logan@steelechoice.com
Ask about a prescription →Denials & appeals
If a claim was denied or a service isn't covered, don't accept the first answer. I'll help you understand your appeal rights.
Email: Logan@steelechoice.com
Start an appeal →Reach your carrier directly.
Search every insurance company I represent — with member services phone numbers, websites, and the categories they cover.
Open the carrier directory →- Aetna
- Aflac
- Anthem BCBS
- Cigna
- Humana
- Mutual of Omaha
- UnitedHealthcare
- Wellcare
- Delta Dental
Frequently asked
How do I contact my insurance carrier directly?
Use the searchable Carrier Directory for member services numbers and websites for every carrier I represent. You can still call or email me — I'm happy to sit on the line with you.
What's the fastest way to reach Logan?
Call or text (770) 452-7512 during business hours, or email Logan@steelechoice.com. For scheduled help, book 20 minutes at steele-choice-insurance.youcanbook.me.
Do I need to renew my plan every year?
It depends on the plan. Medicare Advantage and Part D plans should be reviewed every fall during AEP (Oct 15 – Dec 7). ACA plans auto-renew but should be re-shopped during Open Enrollment. I proactively reach out to clients each year.
What if I move to a new state?
Most health, Medicare Advantage, and Part D plans are tied to a service area. Let me know at least 30 days before your move and I'll help you transition — a move typically triggers a Special Enrollment Period.
Is there a fee for your help as a current client?
No. My services are paid by the insurance carriers, not by you. Ongoing service — claims help, plan reviews, questions — is included as long as you're my client.
How to file a claim
Health insurance
Most in-network providers (physician offices and hospitals) file the claim for you. If treatment was out-of-network, you may need approval from your insurer before receiving non-emergency care.
Workplace benefits
Call me and I'll walk you through the entire claims process. Most forms require your physician's signature; disability claims also need your employer's signature, and hospital benefits need an itemized hospital bill.
Disability insurance
Disability benefits are paid based on the terms of your policy. You'll need an employer statement and an attending physician's statement — some policies also require income verification at the time of disability.
- Email: Logan@steelechoice.com
- Fax: (404) 935-0645
- Phone: (770) 452-7512
- Or use the contact page.